How orders leave Rishra
Seeds ship in moisture-safe foil sachets inside a protective outer pack sized for courier handling across India from 81/A, Nabin Pally, Rishra, Serampur Uttarpara, R.N. Mukherjee Road, Hooghly, West Bengal 712250, India.
Dispatch windows
- Orders confirmed on a working day before 2:00 PM IST usually leave the same day when stock is on the shelf.
- Weekend and holiday orders queue for the next working desk day.
- Serviceability follows partner PIN coverage; unreachable or restricted PIN codes may be declined at checkout.
Shipping charges
- Prepaid (UPI) shipping: free on eligible orders.
- Cash on Delivery: ₹49 handling fee shown on the checkout summary before you confirm.
Tracking
Once an airway bill is assigned, use order status with your order ID and email to follow checkpoints. Carrier ETA windows are estimates and can stretch during peak seasons or regional transport holds.
Failed delivery
If a courier marks the buyer unreachable after reasonable attempts, the parcel may return to our Rishra / Hooghly hub. Re-dispatch may require a fresh shipping charge; write to support@citytribefarms.in promptly with a corrected address.